Scriptrunner - How to Link an Issue when a Jira Issue is mentioned in a comment

[Nick]

Hi,

Looking for a way to automatically link any issue that is mentioned in a comment, in any thread across all projects.

E.g. User 5 comments on a Jira Issue with a link to Jira Issue 101A

Issue 101A is then linked from the original Issue

[Orkun Gedik]

Hello @Nick,

You can use script listener with MentionIssueCommentEvent. Let me know if you need more detail or help. 

Regards,

Orkun Gedik

[Nick]

Thanks Orkun, and what code in the inline script part to add it as a Link?

[Orkun Gedik]

You are welcome @Nick.

You can use the following line to create link between issues. 

ComponentAccessor.getIssueLinkManager().createIssueLink(Long sourceIssueId, Long destinationIssueId, Long issueLinkTypeId, Long sequence, ApplicationUser remoteUser)

Source issue and destination issue are depends on how you want to link issues.  

[Nick]

Thank you - what do you mean by "Source issue and destination issue are depends on how you want to link issues. 

Simply want a "relates to" link between Issues

[Nick]

Apparently "ApplicationUser" in the above cannot be resolved

[Orkun Gedik]

What I meant is you can define your source issue and destination issue how link direction you want. Also what version of Jira you are using? If you are using version 6.X, you have to use "com.atlassian.crowd.embedded.api.User" instead of ApplicationUser. "user.getDirectoryUser()" returns the paramater you need.

[Nick]

Latest version

I think it's "remoteuser" it doesn't like

[Orkun Gedik]

It must be ApplicationUser. You can check it out here.

[Nick]

Hm, if I ignore the error and submit anyway, it doesn't run. "unable to resolve class ApplicationUser"

[Orkun Gedik]

You need to import ApplicationUser. Add the following line in your script.

import com.atlassian.jira.user.ApplicationUser

[Nick]

Thanks so total script is

import com.atlassian.jira.user.ApplicationUser

ComponentAccessor.getIssueLinkManager().createIssueLink(Long sourceIssueId, Long destinationIssueId, Long issueLinkTypeId, Long sequence, ApplicationUser remoteUser)

I checked in ScriptRunner and it provides this error

The variable ComponentAccessor is undeclared

[Nick]

@Orkun Gedik @Tarun Sapra this is amazing functionality when it's working, any ideas why the above would fail?

Thanks so much.

[Tarun Sapra]

Hello @Nick

You have to import the component accessor class as well

https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/component/ComponentAccessor.html

Add this in your code in starting of the class

import com.atlassian.jira.component.ComponentAccessor

[Nick]

Thanks, now it's

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
ComponentAccessor.getIssueLinkManager().createIssueLink(Long sourceIssueId, Long destinationIssueId, Long issueLinkTypeId, Long sequence, ApplicationUser remoteUser)

It shows a [Static type checking] Cannot find matching method

But I assume it will work anyway?

[Orkun Gedik]

You may ignore that error, I assume it works. But the paramater that you are passing in createIssueLink() method is not initiliazed in your code (If you shared all script above).

[Nick]

Thanks @Orkun so if I may ask what would be the final code for the script?

Much appreciated

[Nick]

@Orkun Gedik @Tarun Sapra I wasn't able to get the able code working in its current form - as experienced Scriptrunner gurus would you happen to know what remains to be tweaked?

[Nick]

I wanted to mark this one as Done as I thought it would be really useful for others, the current script is failing when it runs based off the code above, what is missing?

[Tarun Sapra]

Hello @Nick

Can you please paste the complete code which you are using currently in your instance.

[Nick]

Hey @Tarun Sapra

Code is:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
ComponentAccessor.getIssueLinkManager().createIssueLink(Long sourceIssueId, Long destinationIssueId, Long issueLinkTypeId, Long sequence, ApplicationUser remoteUser)

[Nick]

@Tarun Sapra any ideas?

[Nick]

Any @Tarun Sapra @Orkun Gedik any ideas so we can close this?

[Tarun Sapra]

Hello @Nick

The approach suggested by @Orkun Gedik is useful for newly added issues in comments, but not if you want to link issues which are already added in the comments. Because the listener will be triggered based on the event MentionIssueCommentEvent only for new scenarios and not for existing tickets if you wish to link them.

[Nick]

Thanks Tarun