ScriptRunner workflow function - Send a custom email - Send last comment

[Arthur SALMON]

Hi,

I am trying to send at least the last comment in an email on transition.

I have tried the 3 solutions from :   https://jamieechlin.atlassian.net/wiki/spaces/GRV/pages/33030148/Built-In+Scripts#Built-InScripts-CommentsinEmails

But every time, if there is only one comment, the email sent doesn't include the comment. (I tried lastComment, mostRecentComment & latestPriorComment)

And if I create a second comment, it's sending the last comment as expected.

I can't find a way to send the comment if there is only one.

Any clue?

Dear $issue.reporter.displayName,

Your request has been refused for the following reason :
<% if (lastComment)
  out << "Last comment: " << lastComment
%>

Don't hesitate to contact us for more explanation.

Best regards,

[Arthur SALMON · Accepted solution]

I finally figured it out. Still combine your solution with mine. Here is what I did (I had to change "def lastComment" by "config.lastComment") :

For "Condition and Configuration" on the send custom email :

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.user.ApplicationUser

CommentManager commentMgr = ComponentAccessor.getCommentManager()

config.lastCustomComment = commentMgr.getComments(issue)?commentMgr.getComments(issue).last().body: ""

and for email template :

Dear $issue.reporter.displayName,

Your request has been refused for the following reason :
<% if (mostRecentComment)
out << mostRecentComment
else
out << lastCustomComment
%>
Don't hesitate to contact us for more explanation.

Best regards,

[Ravi Sagar -Adaptavist-]

Hi @Arthur SALMON 

You can fetch last comment using something like this.

CommentManager commentMgr = ComponentAccessor.getCommentManager()
ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().loggedInUser

def lastComment = commentMgr.getComments(issue)?commentMgr.getComments(issue).last().body: ""

You can take a look at this page to get more idea about how to fetch the last comment. There is a code there. Just modify the bits you don't need and use it in the post function.

Ravi

[Arthur SALMON]

Thanks for the quick reply.

So I have set that in "Condition and Configuration" on the send custom email :

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.user.ApplicationUser

CommentManager commentMgr = ComponentAccessor.getCommentManager()
ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().loggedInUser

def lastComment = commentMgr.getComments(issue)?commentMgr.getComments(issue).last().body: ""

And that in the email template :

 Dear $issue.reporter.displayName,

Your request has been refused for the following reason :
<% if (lastComment)
  out << lastComment
%>

Don't hesitate to contact us for more explanation.

Best regards,

But that sends the first comment posted and not the last one...

I will try to make something using your function if only one comment and the mostRecentComment otherwise.

[Arthur SALMON]

@Ravi Sagar -Adaptavist-  Thanks to your answer combine with what I had before, I made it work !!

I made it this way :

For "Condition and Configuration" on the send custom email :

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.Comment
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.user.ApplicationUser

CommentManager commentMgr = ComponentAccessor.getCommentManager()

def lastComment = commentMgr.getComments(issue)?commentMgr.getComments(issue).last().body: ""

and for email template :

Dear $issue.reporter.displayName,

Your request has been refused for the following reason :
<% if (mostRecentComment)
out << mostRecentComment
else
out << lastComment
%>
Don't hesitate to contact us for more explanation.

Best regards,

Thank you

[Arthur SALMON]

Actually it's not working...

It's working on the preview mode but when published, still sending "null" when there is only one comment...

[Ravi Sagar -Adaptavist-]

Ok, you can try to setup logging to know more about why it is not working. You will get details where exactly it is failing.

[Ravi Sagar -Adaptavist-]

Oh, you don't need to add the code in the Condition and Configuration. 

[Arthur SALMON]

hmmm... Where should I put the first part then?