Script Runner - How to Transition task to next status if assignee != Unassigned

Using the Groovy Script Runner to transition tasks to the next status. Confirmed working in all cases with condition "issue.assignee != originalIssue.reporter". However the problem is that there are two use cases in our task workflow.

  1. Use Case 1: Ticket is not assigned to a production artist, default project assignee is "Unassigned" and the ticket waits for action at the Open status until it can be assigned.
  2. Use Case 2: Ticket is created and assigned to a user and is automatically transitioned to the next status

The condition "issue.assignee != originalIssue.reporter" only answers Use Case 2 above, not Use Case 1 since all tickets are transitioned to the next status, including Unassigned tasks.

How can I write the condition so that issues are transitioned only under the following circumstance. The issue assignee is NOT the reporter AND is NOT "Unassigned".

1 answer

1 accepted

1 vote

> The issue assignee is NOT the reporter AND is NOT "Unassigned".

have you tried:

issue.assignee && issue.assignee != originalIssue.reporter

Thankyou Jamie, this worked perfectly.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

845 views 3 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you