Script Runner Behavior - Require comment on Due Date change

[Harish Tuccapuram]

I have an internal customer that would like to require a comment if the due date for an issue is changed

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Harish Tuccapuram ,

you should put in place a behaviour on due date field. 

def commentField = getFieldById("comment");

commentField.setRequired(true);

Hope this helps,

Fabio

[Harish Tuccapuram]

@Fabio Racobaldo _Herzum_ Thanks for this.

i just changed only the description on edit view and it's still saying Due date is required even though due date has not been changed. 

Can you please help me out. 

[Fabio Racobaldo _Herzum_]

hey @Harish Tuccapuram , you need to put provided code in due date field and not on initializer. That should be the reason

[Harish Tuccapuram]

this is not working for me.

[Harish Tuccapuram]

Ah, i believe I have written on the due date field itself and not on the initializer, I'm I doing something wrong here?

[Fabio Racobaldo _Herzum_]

hey @Harish Tuccapuram ,

Try this code :

def currentDueDate = underlyingIssue?.dueDate?.dateString
def dueDate = getFieldById(getFieldChanged())
def description = getFieldById("description")

if ((dueDate.value as Date).dateString != currentDueDate.toString()) {
    description.setRequired(true)
} 
else {
    description.setRequired(false)
}

[Harish Tuccapuram]

Thanks @Fabio Racobaldo _Herzum_  this code works
 

def currentDueDate = underlyingIssue?.dueDate?.dateString

def dueDate = getFieldById(getFieldChanged())

def commentField = getFieldById("comment");

if ((dueDate.value as Date).dateString != currentDueDate.toString()) {

commentField.setRequired(true)

} 

else {

commentField.setRequired(false)

}

however when i try to set an error when due date is changed 

commentField.setError("Due Date has changed please enter the comment")

its not updating the ticket, without this set error its working as expected.

[Fabio Racobaldo _Herzum_]

Thnaks for the feedback @Harish Tuccapuram . Please mark my answer as accepted :)

[Birgit Volk]

Hi,
I've already tried a lot of things... Is there a cloud solution for exactly this problem?

Thanks a lot Birgit