Schedule shift for 2/2 days shift

[Kate]

We have a shift for 4 person that work 2/2 days and 24/7. That means that personA have 2 days from 9 am to 9 pm, then 2 days off and then 2 days from 9pm to 9 am. Please assist if it possible to create a shift schedule like this in the OpsGenie?

[Marc - Devoteam]

HI @Kate 

Welcome to the community.

This should do the trick

[Kate]

Hi @Marc - Devoteam 
Thank you for answering!)
Could you please advise how I can have an access to a new Opsgenie config. I've tested on the old and cannot use the decision you've suggested above.
I try to make a shift table like this. 

[Marc - Devoteam]

Hi @Kate 

Create a team in Jira.

on the team you can create your rotations and all other former opsgenie configurations.

P.S. You need to have the feature incident management enabled on the project

[Tomislav Tobijas _Koios_]

Hi @Kate ,

I believe this is possible. Basically, in the on-call schedule you would add rotations that are custom type and where shift length is 12 hours 2 days. You can customize start and end dates, but as there's 4 people who are, I guess rotating each week or so, you could set up rotations to be on a weekly basis. Then you could also restrict rotation to time intervals such as Mon 9.00 to Mon 21.00, Tue 9.00 to Tue 21.00, Fri 9.00 to Fri 21.00, etc.

In general, it would look something like this (I've added only 2 users here):

But you can also create 2 rotations for the whole month or so and then add overrides.

Anyway, hope this helps.

Cheers,
Tom

[Marc - Devoteam]

Hi @Tomislav Tobijas _Koios_ 

This information seems based on old Opsgenie config.

In Cloud this config will be gone and completely integrated in a JSM project

[Tomislav Tobijas _Koios_]

@Marc - Devoteam true. As I still have some instances on 'old experience' (so Opsgenie) and my understanding was that the question aimed towards Opsgenie itself, I've added examples in those.

However, sooner or later these will be migrated to JSM so that your answer will be valid one.