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Salesforce to Jira task mapping

Angel
Angel February 14, 2020

I'm trying to map fields from Salesforce ISRs to Jira and I'm not seeing all the options in the list.  For instance, I want to map the Requester, so when an ISR is pushed to Jira, it will automatically show who requested the ISR in the Jira ticket.  

I have it working on another project, but for some reason, it's not an option for the current project I am working on.  Any ideas?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 10, 2020

Apologies for the age of this.

You'll need  to explain "ISR", what "integration" you are using to push them to Jira, how it is configured and so-on.

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