SSLError: bad handshake: SysCallError(-1, 'Unexpected EOF') when creating JIRA object on Python

Niraj Vasudevan November 12, 2015

I'm trying to create a simple script to fetch certain information from Jira, from user provided JIRA ID inputs.

 

However, I am seeing a SSLError: bad handshake error when I try to create the JIRA object. Here's the code snippet that I'm using :

options = {                    'verify': False,                    'server': r'https://xxxx.company.com',                     'project': 'xxx'                    }
        UNAME = raw_input('Username: ')         PWORD = getpass.getpass('Password: ')         basic_authentication = (UNAME, PWORD)         self.jira = JIRA(options=options, basic_auth=basic_authentication

This is the error I see:

" WARNING:root:bad handshake: SysCallError(-1, 'Unexpected EOF') while doing GET ttps://xxxx.company.com/rest/api/2/serverInfo [{u'headers':

Unknown macro: {'Accept-Encoding: 'gzip, deflate', 'Accept'}

, 'params': None}] WARNING:root:Got recoverable error from GET https://xxxx.company.com/rest/api 2/serverInfo, will retry [4/3] in 40s. Err: bad handshake: SysCallError(-1, 'Un xpected EOF') Traceback (most recent call last): File "JiraFetch.py", line 62, in descriptionFetch self.jira = JIRA(options=options, basic_auth=basic_authentication) File "C:\Python27\lib\site-packages\jira\client.py", line 261, in _init_ si = self.server_info() File "C:\Python27\lib\site-packages\jira\client.py", line 1619, in server_inf

return self._get_json('serverInfo') File "C:\Python27\lib\site-packages\jira\client.py", line 2035, in _get_json r = self._session.get(url, params=params) File "C:\Python27\lib\site-packages\jira\resilientsession.py", line 130, in g t return self.__verb('GET', url, **kwargs) File "C:\Python27\lib\site-packages\jira\resilientsession.py", line 125, in _ verb raise exception requests.exceptions.SSLError: bad handshake: SysCallError(-1, 'Unexpected EOF')  

 I'm using Python 2.7.10 and installed pyOpenSSL, ndg-httpsclient and pyasn1 python packages on my system.

 

1 answer

0 votes
Jeff
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2016

Where is this error being thrown? Is it immediately after you initialise the JIRA object?

Have you tried adjusting the params of your connection string (e.g. remove verify = false and remove the project selection at the JIRA initiatialisation)?

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