SSL not showing servlet

Hi, I migrated from a previous version of Jira to JIRA (v6.2#6252-sha1:aa34325), working with http everything looks fine. But when I've enabled https at server.xml, and I point my browser to localhost:8443 it's not presenting the login page, instead it tries to download an empty file:

server.xml:

<Connector port="8443" maxHttpHeaderSize="8192" SSLEnabled="true"

maxThreads="150" minSpareThreads="25"

enableLookups="false" disableUploadTimeout="true" useBodyEncodingForURI="true"

acceptCount="100" scheme="https" secure="true"

clientAuth="false" sslProtocol="TLS"

keystoreFile="**masked**" keystorePass="**masked**" />

I can find the port up and running, and no error at catalina.log:

Mar 30, 2014 12:09:10 AM org.apache.catalina.core.AprLifecycleListener init

INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Atlassian\JIRA 4.3\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;.

Mar 30, 2014 12:09:10 AM org.apache.coyote.AbstractProtocol init

INFO: Initializing ProtocolHandler ["http-bio-8080"]

Mar 30, 2014 12:09:10 AM org.apache.coyote.AbstractProtocol init

INFO: Initializing ProtocolHandler ["http-bio-8443"]

Mar 30, 2014 12:09:11 AM org.apache.catalina.startup.Catalina load

INFO: Initialization processed in 1365 ms

Mar 30, 2014 12:09:11 AM org.apache.catalina.core.StandardService startInternal

INFO: Starting service Catalina

Mar 30, 2014 12:09:11 AM org.apache.catalina.core.StandardEngine startInternal

INFO: Starting Servlet Engine: Apache Tomcat/7.0.47

Thanks in advance.

2 answers

0 vote
Eddie Webb Community Champion Mar 30, 2014

Do you bhave the redirect port in the non-ssl connector within server.xml? If possible you should try to use the JIRA Configuration Tool and see if results differ.

Using the browsers "developer tools" or a desktop proxy tool like WireShark will give you an idea if redirects are happening, and what the blank page if comimg from.

Manua; via tomcat - https://confluence.atlassian.com/display/JIRA050/Running+JIRA+over+SSL+or+HTTPS#RunningJIRAoverSSLorHTTPS-ConfigureHTTPSinTomcat

Auto Config via ui toOL

https://confluence.atlassian.com/display/JIRA/Running+JIRA+over+SSL+or+HTTPS

I tried with the autoconfig, and it's still not working.

I tried with the autoconfig, and it's still not working.

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