SSL certificate verification error while authenticating into JIRA server using REST API

[Anush Shankar]

Hi Community,

While trying to authenticate into JIRA server using python library for interacting with JIRA via REST APIs, I get the following error:

WARNING:root:Got recoverable error from GET https://corporate.domain.com/rest/api/2/serverInfo, will retry [1/3] in 8.16608003441684s. Err: HTTPSConnectionPool(host='jerry.wincor-nixdorf.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1108)')))
WARNING:root:HTTPSConnectionPool(host='corporate.domain.com', port=443): Max retries exceeded with url: /rest/api/2/serverInfo (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1108)'))) while doing GET https://corporate.domain.com/rest/api/2/serverInfo [{'params': None, 'headers': {'User-Agent': 'python-requests/2.24.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': 'application/json,*.*;q=0.9', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache', 'Content-Type': 'application/json', 'X-Atlassian-Token': 'no-check'}}]

OS: Windows 10; 
python: 3.8.0
JIRA (Jira-python library package): 3.0.a2

Please also suggest whether the rest api endpoint used is correct!

PS: I sit behind a corporate network

[Mike Cave]

For future reference here's a rough code outline for how I solved this... - reference to the link provided by @Gonchik Tsymzhitov above shows all the parameter options and it will work for any product

from atlassian import Jira

from requests import Session

jira_verify = 'path to certificate'

url='http://product_url'

username='username'

password='secretthing'

session = Session()

session.verify = jira_verify

myjira = Jira(

            url=url,

            username=username

            password=password,

            session=session)

[Gonchik Tsymzhitov]

You can put a verify ssl  false flag.

https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/rest_client.py#L45

[Biswanath Chandramouli]

How to resolve this error WITHOUT disabling ssl verification?