SAML using Okta (two different mail domains)

Working with an external partner who owns the Atlassian instance.  We'd like to register their team in our Okta instance and ask that everyone authenticate via Okta.  We seem to have a problem with Atlassian accepting the SAML assertion from Okta when the user is from our organization.

We've been through the Domain ownership verification exercise for both domains.

Looking for some ideas ...

1 answer

0 vote
Boris Berenberg Community Champion Dec 15, 2017

When you say team, do you mean their instance? Not the individuals of the other company?

 

What exactly is the failure you're seeing?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

111 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you