Degraded performance Customers may experience issues using Community search. Our team is investigating.
Is it possible to use a self-hosted IdP in order to authenticate a cloud instance of jira via SAML?
We would like to use the Cloud instance but authenticate with an IdP on premise. So we do not want to use one of the oficially supported ones:
Microsoft Azure, OneLogin, Okta, and Bitium.
You definitely can use a self-hosted IdP to authenticate to Cloud, however, we only have instructions for the ones that are supported by Atlassian:
Atlassian supports OneLogin, Okta, and Azure, but you can use other IdPs that Atlassian doesn't support if you have another IdP. If you use an on-premise IdP, users will only be able to authenticate if they have access to the IdP (i.e. from your internal network or a VPN connection).
If you don't have instructions for your IdP:
One thing to keep in mind if you're using an unsupported IdP: Make sure that your IdP can send email using the NameId attribute. There are specific mappings you'll want to use in your IDP and you can find that information in the SAML single sign-on knowledge base article under Add the Atlassian application to your IdP > If you're using an unsupported IdP.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs