Running script from Jira

We have Jira Service Desk in our company and i got to make something like:
After someone creating a specific ticket, Jira running script(.bat .cmd PowerShell)
that restarting a service on one of the servers.

All i got is: 
I created a specific issue type on customer portal and write a powershell script that cheking(every minute) if there is service request created in last minute, and if it's True script restarting service(IIS for example)

Is there a simpliest way to do this?
p.s. Sorry for my English

1 answer

1 accepted

This widget could not be displayed.

This is something you should do from outside JIRA.

Your powershell script that runs every minute can interrogate JIRA over REST, asking it if there are any new requests of a certain type, and then restarting if it finds an appropriate one.

I woud make it a bit more clever than just that, I would get it to update the issue as well, to say the service was automatically restarted, and then I would exclude the those updates from the search.  That way, you won't miss any issues if the minute loop goes off time, you won't be re-starting services more than once by accident, and your users will be updated.

I do this type of thing w/ Jenkins specifically. Though Rundeck might be worth looking at.

Sounds interesting, thanks for advice

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

175 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you