Running JIRA Version 9.12.7 on Linux Version 8, Running out of heap memory

[Martin Neal]

Jira App running on Linux Red hat 8.5 Virtual Machine.    Version 9.12.7

Causes JIRA application to die

Is there a way to get notification when the JAVA heap memory reaches a threshold

Does Atlassian have a tool ?

[Benjamin]

HI @Martin Neal ,

There should be built-in monitoring tools available for most virtual machines that can monitor all various system resources. If the application is already terminated, then there's probably no use to look at the system info. System info will show the memory consumption. in Jira admin panel. In many implementations I've seen, usually the monitoring is done with external tools.

Here's some information on what's available with Atlassian:

https://confluence.atlassian.com/enterprise/tools-for-monitoring-your-data-center-application-942851919.html

Since it sounds like the system is not stable, should start increasing the memory if that's where the issue is.