Rules - add comment into the new ticket created

pclosas
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February 11, 2025

Hi! I'm using a rule that creates a ticket into another board, copying the description, the attachments, addign a reporter, linking both tickets, etc

The rule is already adding the reporter the way I need into the new triggered ticket.

What I would like to do is within this rule, add a comment into the triggered (new created ticket) naming the reporter so they are aware of the creation of this new ticket in this other board.

Thanks!

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Sebastian Krzewiński
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February 11, 2025

Hi @pclosas 

 

In the same rule you can use branch item and set it to 'most recently created issue' and inside branch add comment action.

Screenshot 2025-02-12 at 08.55.29.png

 

Regards,

Seba

pclosas
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February 12, 2025

Thanks Sebastian, I just tried an add it.. I'll test it with the next jira :)

 

Thanks a lot!

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