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Could you please send me an example of a rule to set an Insight field after issue creation?
I have a text field containing a name of an employee
User
Also I have an Insight custom field
Employee
When I create an issue I want Jira to find an object in Employees table which name equals to User value. In terms of IQL it looks like
"Name" = {User.value}
This does not really work
Hello,
If you want to find the object for the reporter's user then you can use the IQL in "Lookup Object" step as follows:
Name = {{reporter.DisplayName}}
I hope that will help.
Regards,
Hakan Bahadir
Solutions Engineer
Thanks Hakan.
Is it possible to create Insight object from rules?
Also is it possible to edit attributes of an object?
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Hello,
Yes, absolutely. Please find the automation blocks newly introduced for Insight below:
- Triggers: Object trigger,
- Conditions: IQL Condition
- Actions: Lookup objects, Edit Insight field attributes (works for the issue in context), Edit object (works with Object trigger)
Cheers.
Hakan Bahadir
Solution Engineer
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Are these Insight actions only for Cloud based Jira instances? I don't see a lookup action in my Data Center instance.
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