Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Risks not appearing in BigPicture Risk Board

Hello,

I'm creating new risks straight from the board, filling in Risk Probability and Risk Consequence. Any ideas why my Risk doesn't get displayed on the board?

Thank you!

1 answer

1 accepted

0 votes
Answer accepted

Hello @Alexandra Petrut 

When it comes to creating a Risk and place it straight directly on the Risk Matrix in BigPicture, the easiest way to accomplish this is to navigate to the Risk module and use the "+Risk" button, which allows you to create a new risk, or you can select the existing Jira issue. Please kindly take a look at the below screenshot, as well as the page in our documentation dedicated to the module in question:

risks module add.png

- Risks Module

Furthermore, in order to ensure that the Jira issues are correctly placed on the Risk matrix in your created BOX, it is necessary to complete the configuration in the BigPicture Technical Configuration settings, where you can decide which fields should be used to estimate the Risk Consequence/Probability. Please kindly take a look at the below page in our documentation that describes this section:

- App Configuration: Risks

Should you experience any additional difficulties with the Risk mode, I highly recommend creating a ticket to our Support Department by using this ServiceDesk Form, so that we can investigate it in more depth.

Best regards,

Adam

Thank you Adam!

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you