Revert from 'sticky' comment to normal and most convinient

frenciszakarukam
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October 9, 2023

The new "modern" and "swag" 'feature' of jira ticket - bloody sticky comment that eats up the space when looking and the description or any other IMPORTANT info

AS IF jira is a bloody social network ! as if comment is the most important thing in the ticket ! IT IS NOT! 

 

How do I get back to most logical and convinient way of comments only shown when needed - at the ticket bottom ? 

5 answers

3 votes
Alexander Pacha
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July 25, 2024

I have to second this request. Just today, this sticky comment bar appeared and eats up 1/5th of the available space, making it hard to work normally, especially on a smaller screen. 

Can you make such intrusive features please as opt-in? 

And how would I change the dark feature as a "regular" user?

I believe the most annoying part for me are these pre-defined quick-answers, which take up even more space.

Screenshot 2024-07-25 at 16.05.13.png

2 votes
Alexander Pacha
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July 25, 2024

Posting the second screenshot here, because on https://jira.atlassian.com/browse/JSWSERVER-25932 I don't have permission to:

Screenshot 2024-07-25 at 16.27.13.png

1 vote
Bill Sheboy
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October 9, 2023

Hi @frenciszakarukam 

Would you please post an image of what you are seeing?

When I look at issues views (pop-up, side bar, and single issue view) in both Company-managed and Team-managed projects, my description field shows in the default location at the top of the view with comments at the bottom.  Has one of your admins perhaps changed the layouts or included some marketplace addon app?

And when you have suggestions for Atlassian products, you may look here to review current ones or to add a suggestion: https://jira.atlassian.com/secure/Dashboard.jspa

Kind regards,
Bill

frenciszakarukam
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October 10, 2023

Bill, 

Cannot post screenshots, sorry, such are rules. 

I'll double check with admins but this looks like related to this https://community.atlassian.com/t5/Jira-Software-questions/How-to-disable-sticky-comment-bar/qaq-p/2501059

and this 

Sticky comment footer

https://confluence.atlassian.com/jiracore/preparing-for-jira-9-8-1224771831.html

And this new 'feature' is enable by default so I'll need to ask admins to turn it off with com.atlassian.jira.commentStickyFooter

Because I never asked for this and find this really useless and irritating - jira ticket is not a facebook feed for me to have this floating all the time. 

Like Victor Dulepov likes this
0 votes
Victor Dulepov
Contributor
August 1, 2024

How do I disable this with Jira hosted by Atlassian?

0 votes
Becky Yu
Contributor
July 25, 2024

Hi @Alexander Pacha and @frenciszakarukam

Our team ended up disabling the sticky comment feature by configuring the following on the dark feature page:

Go to https://<your domain>/secure/admin/SiteDarkFeatures!default.jspa and enter "com.atlassian.jira.commentStickyFooter.disabled" to the text box and click "Add"

 

If you are using Jira Data Center, that change can be performed by a Jira administrator.

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