The new Issue View is terrible. It shoves all the information down the right side of the issue forcing you to scroll through and squint to try to find what you are looking for.
You are given the option to "See The Old View" but that does not apply to the entire system as you constantly have to select it for every issue you open or switch to.
I need a way to set the system back to the Old View and keep it that way,
Please let me know how I can accomplish this, because the new view is awful and doesn't work for the purposes I need.
Agreed. I feel like the person who designed this new view didn't have any custom fields and didn't consider them at all. We've added all of these custom fields and now we can't see them. It's honestly sent us looking for a different bug tracker, which is crazy because I've been using JIRA for 20+ years. This "new view" reminds me of "New Coke". It's a flop.
Especially true with custom fields of type 'multi-line text'.
We have a multiline text field called QA notes on our bug cards. It contains essential details for our QA team to pass information to other team members.
The new view forces that multi-line text field into the narrow right panel, with only 5 lines visible and no wysiwyg editor on field focus. AND there's no way to force the layout to move that custom field into the larger left panel
Jira team seriously dropped the ball on this one.
Just want to add something more here...
I understand developing software using a Minimal Viable Product approach. I also understand that many features are not used at all or just a little.
I understand that Atlassian needs to learn what features are used and what ones are not used.
The mistake made here is not that the new view is bad. It may be on track to be good.
The mistake is, it is turned on for everyone by default and very hard to turn off. Also for most users it is not Viable.
Attlassian, Please make the option to use the new view a global setting. Then partner with your adventurous users who decide to opt in and make a kick ass new view without affecting your existing customers in a bad way.
Then when you truly have a Minimum Viable Product for most users, turn it on by default.
Rant Over .....
the new view is so bad...
it's hard to edit, hard to define sizes of pictures and the code snippets look so bad.
all the custom fields suddenly gone, tabs all messed up... not nice
also I like how this is now marked as resolved... when they decommission the old view and make this the product version how will that work?
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