The new Issue View is terrible. It shoves all the information down the right side of the issue forcing you to scroll through and squint to try to find what you are looking for.
You are given the option to "See The Old View" but that does not apply to the entire system as you constantly have to select it for every issue you open or switch to.
I need a way to set the system back to the Old View and keep it that way,
Please let me know how I can accomplish this, because the new view is awful and doesn't work for the purposes I need.
Agreed. I feel like the person who designed this new view didn't have any custom fields and didn't consider them at all. We've added all of these custom fields and now we can't see them. It's honestly sent us looking for a different bug tracker, which is crazy because I've been using JIRA for 20+ years. This "new view" reminds me of "New Coke". It's a flop.
Especially true with custom fields of type 'multi-line text'.
We have a multiline text field called QA notes on our bug cards. It contains essential details for our QA team to pass information to other team members.
The new view forces that multi-line text field into the narrow right panel, with only 5 lines visible and no wysiwyg editor on field focus. AND there's no way to force the layout to move that custom field into the larger left panel
Jira team seriously dropped the ball on this one.
Just want to add something more here...
I understand developing software using a Minimal Viable Product approach. I also understand that many features are not used at all or just a little.
I understand that Atlassian needs to learn what features are used and what ones are not used.
The mistake made here is not that the new view is bad. It may be on track to be good.
The mistake is, it is turned on for everyone by default and very hard to turn off. Also for most users it is not Viable.
Attlassian, Please make the option to use the new view a global setting. Then partner with your adventurous users who decide to opt in and make a kick ass new view without affecting your existing customers in a bad way.
Then when you truly have a Minimum Viable Product for most users, turn it on by default.
Rant Over .....
The "New" view is very inefficient, having to scroll down to see the basic ticket info and losing the tabs and custom fields from the view is very crippling - Not a good move for our organization
I absolutely agree and no ill will but i must say the new issue view is terrible. I had a nice chunk of real estate down the middle of the screen that could be re-used by other fields depending upon which custom tab i chose. Now that is all shoved right and when, for example, i select multiple checkboxes from some 30 choices, the entire list is displayed in a box two inches high with an entire column of blank space below it. Unbelievable that anyone QA'd this. This is just one example. Some of the changes are very good, like not forcing all date fields or system fields to display on the right. But the bad significantly outweighs the good. Again, no ill will. I love the product but this is killing me and i just now started to learn how many of my 30 users got sidelined to the new view without me knowing. They don't speak up, they just stop using Jira, while i defend it. And now i have to restore their old view one by one manually !?
the new view is so bad...
it's hard to edit, hard to define sizes of pictures and the code snippets look so bad.
all the custom fields suddenly gone, tabs all messed up... not nice
also I like how this is now marked as resolved... when they decommission the old view and make this the product version how will that work?
click on your Profile and Settings picture at the bottom left of the screen:
When the menu pops up click on Settings (not Account settings).
Scroll to the bottom and find the Jira Labs section. To the right there should be a "switch" to the right. Make sure it is turned off by clicking it.
This should revert your system back to the better view.
Hope this helps!
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