Restricting issue type creation in workflow

[Weronika Ociepka]

Hi All

There were several post on this but I have not found a fix right for me so far.

I have a project with 2 different workflows and different issue types associated to each. For one workflow and particular issues I want to restrict issue creation for Team Members only.

I am looking for the solution for this, can that be done on a workflow level or issue types? I was thinking on validators or behaviors with script runner but not sure how to set up it and where. Admin access and I am in cloud JIRA.

Help please :) 

[Maciej Dudziak _Forgappify_ · Accepted solution]

Hi @Weronika Ociepka 

It is possible with apps providing Jira expression-based validators. I answered a similar question here: https://community.atlassian.com/t5/Jira-questions/Re-Re-How-to-restrict-user-group-to-create-certain-issu/qaq-p/2667835/comment-id/1008267#M1008267

I hope it will help.

Cheers

[Weronika Ociepka]

Thanks, it is helpful

[Carla Norman]

Could we use a different workflow for the particular issue type and then restrict the create transition to Administrator?

[Nikola Perisic]

Hello @Weronika Ociepka 

For something like this you would need the JWME application that needs to be applied to the validator of your workflow (Create transition). When you are adding the validation you need the Creator field to be select to be one of the groups where your team members are.

For example:

For error message, you can write anything you want.

[Weronika Ociepka]

Thank Nikola I can try with this but was also thinking about using script runner without creating new fields.

[Marc - Devoteam]

Hi @Weronika Ociepka 

This can't be done.

Permissions can only be doen via the permission scheme. Any issue type used in a project can be used by any user, if granted the create permission.