Restrict create issues based on issue type


We would like to know, How to restrict users creating issues in JIRA based on issue type ?

For example: we wish to allow users creating Defects but not Defect Task. 

Is it possible ? If so, How to achieve the same ? Thanks 

3 answers

0 votes
Joseph Pitt Community Champion Nov 04, 2016

There are some work arounds using scripting, but nothing in the base product. The work around I'm aware of still allows them to try to create it then stops the creation so it isn't very user friendly. I suggest searching the marketplace. There may be a new plugin since the last time I looked

You can use a Conditioned validator on the create issue transition to prevent the creation based on your condition (issue type not Defect Task). 

without plugins, users can create a separate workflow for each issue type and place conditions on who can create the issue. 

if you have scripting plugins installed, you can write a script to check the conditions / validations to determine who can create issues.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,961 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you