Restore owner account ?

Sam Chaalal March 21, 2023

Hi.

After changing owner account email address, I was asked to use security code or urgency restore code (that I don't have obviously).

Now we are stucked ... no one can administrate our space anymore. We can use the products though...

I have asked system to send me an email to restore owner account access. It's been 24 hours.
Also opened two tickets yesterday and today but no news so far.

Any hint?

Thanks

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Magdalena Zhisheva
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April 7, 2023

Hi @Sam Chaalal , did you solve this case somehow?

Sam Chaalal April 7, 2023

Hi. Yes !

Magdalena Zhisheva
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April 7, 2023

Hi @Sam Chaalal , 

Can you share the solution?

Sam Chaalal April 7, 2023

received the restore account email then followed steps to regenerate security code and password

Like Magdalena Zhisheva likes this

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