Resolved Stories are Rolling to the Next Sprint (Done is right-most status)

Tammy Kane December 1, 2023

PLEASE HELP!!  Team's board has a TON of resolved stories that have been done for a very long time, but they keep rolling over to the next sprint.  DONE IS THE RIGHT-MOST COLUMN.  

Bigger question is - What do I do now to get these (there are hundreds) of resolved issues off of the board? 

 

1 answer

1 vote
Fadoua
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December 2, 2023

Hi @Tammy Kane 

Can you please send a screenshot after hiding any confidential info?

Also do your issues have a resolution set or only status is done?

Best,

Fadoua

Tammy Kane December 4, 2023

Thanks so much for getting back to me.  Here is the board config, an example of one of the stories and a sample of the list of stories.  There's nothing in the history to indicate the team is manually putting them in the current sprint.  The team is saying when they complete the sprint these continue to roll-over.  board config.png

ExampleStory.pnglistofstories.png

Tammy Kane December 5, 2023

@Fadoua Hi there!  I am checking to see if you happened to have any thoughts on this issue.

Kashif Dastgir
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November 20, 2024

Any updates here. Running into the same issue. @Tammy Kane @Fadoua 

Fadoua
Community Leader
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November 23, 2024

@Tammy Kane  - Apologies for my delayed response. Checking at the moment ...

Fadoua
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 23, 2024

@Tammy Kane  when you close the sprint do you get any questions like do you want to move the issues to next sprint? Do you have an automation set up or a script? Something must have been done in th configuration that is why your issues keep moving to the next sprint even though they are done.

Check this old post as well please:

https://community.atlassian.com/t5/Jira-questions/Why-do-quot-Done-quot-issues-still-showing-in-next-Sprint/qaq-p/1719351

Is your project Company or Team one?

Best,

Fadoua

Kashif Dastgir
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 23, 2024

I think I got it figured. We used to have a single sprint board for multiple teams (using a query that picked issues across all teams). Recently, we created separate boards for each team with each query picking issues for that team only. However, the old board was still around, and that board didn't have all statuses mapped to the right-most column (each of of the newer team boards were configured correctly). So when we closed the sprint, some issues were rolled over because their status was not mapped to the right-most column on at least one (i.e. the older) board.

 

Hope it helps!

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