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The resolution time chart on jira calculates the time the issues spends from when it is created to the time when it got resolved (resolution was filled).
Now in my case, there are situations when the issue is blocked by a third party and we do not want that blockage time to show up on the resolution time.
Is there a way we can stop the resolution time clock to stop ticking when the issue is blocked by a third party (say when it is blocked we transition the issue to Blocked status)
Any plugins which can do this? Any workarounds?
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Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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