Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,367,618
Community Members
 
Community Events
168
Community Groups

Resolution field

When a ticket is moved to Rejected or Done, can the Resolution field be updated with a "Resolved" status? See the attached image. please write me the steps? thank you!

 

resolution.PNG

1 answer

5 votes
Mikael Sandberg Community Leader Sep 07, 2022

Have a look at this KB regarding the best practice on using the resolution field. You can do this by changing your workflow and add a post function on the transition that takes your issues to Rejected or Done that sets the resolution field.

Suggest an answer

Log in or Sign up to answer