Reset our on demand instance to the original state

[Bob Doppel]

Hi. I imported an XML file from our local JIRA instance to our on demand instance for testing, etc. As a result, we got alot of customizations made in other groups that we dont' want/need. I would like to reset our on demand instance to its original, empty state. Is there an easy way to do that?

Thanks!

Bob

[NikE · Accepted solution]

All you need to do is open a support request with all of your account info. Be sure to include a note that you are aware you will be loosing *ALL* data currently on the instance and if you want it done asap or during off-hours. We will wipe it out back to a stock instance.