On an issue what does the 'reset' option mean? What does it do?

 

Lauren

3 answers

1 accepted

This widget could not be displayed.

You've put a transition in your workflow called "reset".  You'll need to talk to your administrators to find out what it's for and why they've done it.

 

This widget could not be displayed.

Where in JIRA are you seeing this?

This widget could not be displayed.

If my assumption is correct:

Is that a Workflow Status (transition) your team created? Ask who created your workflow and ask them what that transition do.

Else if maybe a plugin installed? Else, your in the System Admin screen? 

Can you provide screenshots to enlighten us...

The document about shows the reset option (higlighted) I haven't seen this option before, only have seen open/close issue or resolve issue. 

Refer to Nic's answer above. Ask your admin on what that transition do and why (the more important question for me)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

171 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you