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Reset Issue Key on Jira Cloud Environment

I'm configuring a project on Jira Cloud that is integrated with external tools.  Is it possible to reset the project counter so that issue keys start from 1 or another number after deleting the test issues?

I've seen that there are solutions for server or data center Jira environments but nothing for Jira hosted on Atlassian Cloud.

Appreciate any help anyone can provide.

2 answers

1 accepted

0 votes
Answer accepted

There is no way to do this on Cloud, sorry,.

0 votes

Hello,

No, but you could create a new project with shared configuration of the current one and migrate the issues over to the new project.

Make sure to have the same component/s, version/s, and other project specific configurations in the new project before moving the issues. 

Best regards,

Vitali

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
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