I'm configuring a project on Jira Cloud that is integrated with external tools. Is it possible to reset the project counter so that issue keys start from 1 or another number after deleting the test issues?
I've seen that there are solutions for server or data center Jira environments but nothing for Jira hosted on Atlassian Cloud.
Appreciate any help anyone can provide.
Hi. It is possible on Cloud!
❗ Be careful if issues are linked to epics or to other issues. You may have to set the links again to the new Issue-Keys. Also check you filters and plugins
❗ You should try that procedure on a copy of the original project first to be sure about the correct result.
No, but you could create a new project with shared configuration of the current one and migrate the issues over to the new project.
Make sure to have the same component/s, version/s, and other project specific configurations in the new project before moving the issues.
After migrating, you can delete the original project and change the project key and name of the new one to be exactly as it was.