Required field and condition

[Andreas Hausjell]

What's the best way to make a field required depending on a condition to another field?

I want to require the field Root-Cause-Analysis, but only for Type = Incident, with priority 1, 2, 3

So: Not required for other ticket-types, and not for priority 4.

[Knut Arne Ristebråten · Accepted solution]

Hi,

If you are on a server, not cloud, the Scriptrunner addon allows you this feature.

You can use behaviour and a script on a field in behaviour to achieve what you want. I've used this, and it works great. Then you get the red * on the field when it is required too, instead of error message after you send the form - if you you use validator in the workflow.

Scriptrunner: https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/server/overview
Behaviours doc: https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

For code to set required based on another field - se answer in: https://community.atlassian.com/t5/Answers-Developer-Questions/ScriptRunner-Issues-with-required-custom-field-based-on-another/qaq-p/546310

Hope this helps. Note that Behaviours are not available for Cloud - you have to use a different addon, or the validator in Workflow transition. 

[Andreas Hausjell]

I'm on a server, so I'll try this on some friday afternoon... thank you!

[Moin]

Can you please suggest the addon or the validator for Jira Cloud.
Thanks.

[Knut Arne Ristebråten]

Hi @Moin 

I am sorry, but I do not have much hands-on experience with the different workflow app's for Jira Cloud.

Since the original question on this page is marked as answered, I would recommend you to create a new question in this Community asking for suggestions to solve the needs you have in Jira Cloud. I am certain that there are others in the Community that have experience in what you are after. You might get more views from people that can help if you have a unanswered question.

[Sandra Fuchs]

What about cloud version?  Is this not possible?

[Suresh Srini]

I am new to Script Editor. I added the script, but doesn't look like it is working.

I added new behavior, added the field(radio button) and added Service side script. My environment is JIRA server. Any help is much appreciated. I am missing any configuration setting for the 1st time use?