Required Fields That are hidden on certain screens

I am new to Jira so please forgive me if this question has been addressed before.

My company is in the process of evaluating Jira for our bug/agile tracking solution. We are currently using Pragmatic. I have FINALLY been able to get my Workflow/Custom Fields/Custom Screens etc set up the way I want. However, here is my current blocker...

I have custom screens set up for each status transition. On these custom screens certain custom fields are needed depending on the screen. I need the ability to have a custom field "Required" on one screen but hidden on other screens. So far what I am finding is that if I make a field "Required" then it is "Required" on ALL screens even if it is hidden.

I find it hard to believe that this is the way that Jira works. Any help here would be greatly appreciated.

Tim Moore

SQA Manager
WSI Corporation

6 answers

1 accepted

5 votes
Accepted answer

Hi Tim,

Instead of configure a field as "Required" in your Field Configuration Scheme, you might want to use a workflow transition validator. This way you can configue fields to be required only on the transitions you want them to, opposed to all. The specific validator you should be looking for is "Fields Required"

Information on validators can be found here

You have to use a plugin for this.

Please refer the question for more info. But, not sure whether you can use it in OnDemand JIRA. I haven't tried onDemand yet.

I find hard to believe that a product in its sixth version does not allow a field to be set as mandatory where it is needed using its purpose-built 'Mandatory' parameter. Using a transition validator does not allow to show in advance which fields are mandatory (unless we apply another patch to JIRA by adding an asterisk within the field itself...).

Very disappointed for the money I gave Atlassian.


I need also to configure this feature ("Required" custom fields on one screen but hidden on other screens). In my OnDemand version I cannot find the workflow transition validator "Fields Required". Could somebody help me?


Steven Behnke Community Champion May 25, 2015

For the record, JIRA Suite Utilities doesn't seem to be enabled by default and would need to be enabled by an Administrator.

You can use the Workflow Essential Plugin for that. In shows you an asterisk in advance for every transition you need to make the field mandatory.

0 votes
Tom Lister Community Champion Oct 22, 2018

You could use Scriptrunner behaviours to fine tune screen behaviours like mandatory, hidden etc.

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