Report to show who did how many status updates

Hi there,

we need to get a report to show which user has updated the status of how many issues per day/week etc. I know how to query for all such updates of any specific user, but i don´t like the idea to create such kind of report for all users individually (>150).

AFAIK there is no option to configure a report (e.g. pie chart) to group the issues by the "last updater" or even to get data out of the history tab, but the data is there. How did you manage this kind of request, any ideas? Basically this is meantioned to get ideas about bottlenecks in the teams...

Thanks & regards,
Hans-Hermann

3 answers

0 votes
Joe Pitt Community Champion Aug 11, 2016

The JIRA toolkit plugin offers a Participant field. It may help going forward https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/cloud/overview

SQL for JIRA allows you to get the issues' history of changes including the statuses and the uses who performed them, timestamps, etc. It provides a built-in SQL console to easily write and execute the queries.

Once you got the required data, the complementary SQL for JIRA - Reports & Charts (BIRT) add-on allows to create any kind of visualization like charts etc.

0 votes
Ignacio Pulgar Community Champion Aug 12, 2016

EazyBI addon can get what you need.

To do so:

  1. add Measures > 'Transitions to status issues count' to Columns
  2. add Transition Author to Rows
  3. click on 'All Transition Authors' to expand it to view the detailed list of users who performed the transition

There you have a view of how it looks like:

eazyBI.png

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