Up to now, I have been importing users from AD on demand using AD queries and filters to bring the users in from different sites. This is now unweildy and I need to consolidate and only sync the SAME users from two new security groups in AD.
So the question is : if I remove the old
"Active Directory server A,
Active Directory server B,
Active Directory server C,
Active Directory server D"
can the users in these directories all be reimported to from a new AD group say called "Active Directory server SEC group US"
Will they all lose their tickets and tasks?? When they are reimported , their ID's will be the same - Like oms\userXYZ, oms\userPhiDelta
Let me try to answer to your questions by topics:
1 - can the users in these directories all be reimported to from a new AD group say called "Active Directory server SEC group US"
All you have to do is:
a - Configure JIRA to connect to your AD server ( a GC, if possible).
b - In the Users filters, try to set a filter like this one:
This will make JIRA to import only users which are member of the related LDAP group.
2 - Will they all lose their tickets and tasks??
No, since JIRA is about the username account and not an user ID, for exemple.
Also, I would suggest to create a trial environment before apply it in your production system.
In case of any issue, perhaps you should raise a new support ticket.
Paulo, I already have groups configured to read from AD and I am already using group and user filters.
The question was more about user re-mapping - I think you answered my question in #2. If I readd the same user - will the user lose their tickets. It appears they lose their JIRA groups, so I think they will lose their tickets.
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