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Reopen closed tickets with attachments


We need to reopen a ticket through the rest api and attach some attachments in the reopening. So first we upload the attachments to JIRA and then we execute a transition to Reopen status. The call for the transition is: POST

{issueId}/transitions?expand=transitions.fields and the content sent:
"fields" :

{ "customfield_10400" : "Reopen questionv2" },
"transition" :

{ "id" : "81" },
"update" : {
"attachment" : [
"add" : {
"id" : "

{attachmentId already uploaded}"

The transition of the status is successful but the attachments are not associated to this transition. So is there any way to accomplish this? 

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 19, 2023

Hi @Theodoros Kapatos ,

you can try to do that through an automation.


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