We tag JIRA issues with labels to make it easier to find related issues across projects.
One of the labels we use is the customer's name. Problem is that companies sometime change their name. Now to the question: How can we change the name of a JIRA label in use?
I don't want to go through all issues and update them manually so is there an easier way to simply rename an existing label?
We use JIRA Ondemand.
There's a decent "Bulk Modify" workaround:
I understand that from a developer's point of view (the JIRA team), this would be a low priority because (a) it doesn't happen THAT often and (b) there is a not-TOO-onerous workaround. But from a user's point of view (multiple JIRA users who have posted here, including myself) it happens sometime and we would like to be able to directly perform the operation, so I "voted" for it.
I'm not sure what your point is, though... Are you part of the JIRA team voting to not implement this? Or are you saying you never have the problem so you don't care if it gets implemented?
That's fine, but I think you have to understand that software can't do everything.
I'm not an Atlassian, and I'm not saying this is something I would not want to do if I were. But I've got a list of things I would like Jira to do, and this is the sort of thing that is very very low down it, as you say, because it doesn't happen often and the workaround is trivial.
If you think it's important, have a look at https://jira.atlassian.com - that contains all the feature requests.
The community here generates some, and discusses them, but has zero weight when it comes to prioritisation. You should find the request and vote for it - that's the main input Atlassian use from customers.
This would typically require a backend database change, so I can think of 2 alternatives for OnDemand.
1) Submit a request to support. They may be willing to update the data table and reindex JIRA for you - https://answers.atlassian.com/questions/141323/is-it-possible-to-rename-a-label
2) Use the "Bulk Modify" feature to search for issues with "CompanyZ" and add the label "CompanyZee". This will remove all existing labels from those issues!
+1 We have many use cases when project names, etc. change or we need to modify, etc. 'Having to make a back-end manual update to correct/modify something that any user can set on the fly (and not be able to change) is not very user-friendly.
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