Is there a way to remove values from select fields when you clone the ticket? We specifically want to remove the Fix Version value when a ticket is cloned.
I am having the same issue. The cloned tickets are defaulting to a "fixed" status when they are created from a closed status ticket. I have not been able to find a solution to this other than having open status template tickets for the types of tickets I create on a regular basis. I'll follow up on with you if I find a solution instead of a work-around.
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