Remove sprint on a closed issue

Mario Aguirre October 22, 2024

In our team-managed project, we have some issues that were closed (Resolved) and only after closing them we realized that they wrongly had an additional sprint saved on them. is there a way to remove one of them as it is a wrong one?

Note: Sprints in the issues are already completed.

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Samuel Gatica (ServiceRocket)
Community Leader
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October 22, 2024

Hi @Mario Aguirre 

Welcome to the community!

Remove issues from a sprint

Right-click on the issue and select Remove from sprint. You can also select multiple issues to remove.

Ref: Remove or delete issues from an active sprint 

 

Best regards

Sam

Mario Aguirre October 22, 2024

Hi @Samuel Gatica (ServiceRocket) , I forgot to mention that the sprints listed are closed. I'm adding that to the question right now.

Samuel Gatica (ServiceRocket)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 22, 2024

As Sprint is closed does all the issues in the Sprint are also closed as any open issues will be moved to next open/active Sprint.

If tickets closed and you need them to move to other active/open Sprint and change the status backlog then check their is any workflow property associated with those issues as in sometime not editable property is applied to issues when they are closed if their is no such workflow property then you bulk epic that Sprint

using below JQL

Sprint = (Closed Sprint ID) AND Issuekey in (put the issue key's which you want to remove from this closed Sprint and want to add in other Sprint separated by comma)

Then click on transition issue bulk operation and transition all these issues from Closed status to backlog status or any other status you want and perform the bulk change.

Then use the same JQL above and do a bulk edit and click on Sprint field checkbox and either keep it empty to remove the issues from closed Sprint or add the ID of new Sprint where you want to add these issues, then perform the bulk update.

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Mario Aguirre October 22, 2024

Thanks @Samuel Gatica (ServiceRocket)  It took some efforts and a few additional steps, but everything was done and now I have all the issues closed and in the right unique sprint. Thank you!!

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