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Remove permission to delete issues

The default permision scheme allows to delete issues to Service Desk Team.

 

By editing the permission I can add new roles. But I can't remove the role Service Desk Team.

 

Obviously, deleting an issue is a bad practise. How can I remove this permission for Service Desk Team role?

 

Thank you.

 

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey Community Leader May 28, 2019

You can remove someones ability to Delete issue by going to project > project settings > permissions and edit the permissions for "Delete issues". 

Note you posted this under Jira Questions but it appears you are talking about JSD. Regardless, the instructions are the same.

Lani_Fry I'm New Here Dec 14, 2022

This is false actually -

When a user clicks Actions from the ... menu -they can search for Delete and still Delete issues. 

I am looking for a way to disable that, as that action should not show up on that menu through a search.

Lani_Fry I'm New Here Dec 14, 2022

And like magic, the Delete Option is no longer there 

Like Jack Brickey likes this

I've realized my mistake.

 

Instead of Edit, I have to use Delete. Then, I can remove the roles that I consider that don't have to be able to delete issues.

 

Thank you very much for your help, Jack.

HI , 

 have u tried to remove  users permission in space through java or groovy  ?

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