I have a software project managed by the company. A limit of 10 cards was defined for the column, but when reaching the limit nothing happens, it just turned red, it didn't remove the cards from the column, it doesn't have an option for that either, how can I automatically remove it when I reach the limit?
The limit is just a warning not a prevention. You would have to look to automation and see if you could come up with a solution that would change the status of an issue ‘back to To Do’ if the # of issues in To Do is at max. However, I’m unsure how you determine this last bit. There may be a means, just not sure myself.
In the process control project managed by the company, there is an option to clear the cards from the finished board, thus leaving the board empty, but not deleting the cards, they can still be found in the items section. Can't do this? Jira is a little weird, essential features that should work in all kinds of projects just don't work. If I want something specific to have in a project type, I want another function the same is in another project type. You never have everything I need in a single project.
I think it is worth noting that I do not work for Atlassian. I am a user just like yourself here in the community to assist.
another thing to realize is that boards are simply graphical displays open underline database query. Well not only that they do provide some interesting features that allow people to manage their projects. However the point here is that you can remove items from the board and they will still exist. You simply provide various filtering capabilities to display what you want to display or not this one. So, for example, you can create a quick filter to temporarily hide issues from a board or you could change your underlying board filter in a manner that will cause done issues to disappear after a period of time. However in this scenario where you want to actively prevent issues from being added to a status the board itself cannot do that. Again the board only displays what you designed it to display it does not actively act on issues. Now you mention another project where you have a means of clearing the cards from the finish board. Please elaborate or show a screenshot on exactly how that is done. Obviously in a scrum board you can complete the sprint which will clear the board. Done issues are released while incomplete issues are moved back to the backlog or the next sprint. With kanban boards you can click a release button. That action will release all of the items in the right most column while leaving all of the other issues on the board.
Yes, and...to what Jack describes, the card limit feature (work in progress, or WIP) provides a visual indicator to a team that adding a card exceeds a policy that the team has defined. That may be acceptable, such as an expedited item, or it may not; this depends upon the team's policy.
I suggest there is an opportunity to discuss with the team why they are exceeding their own defined limit. That may provide more ideas to improve rather than having a tool prevent adding work items to a column/workflow step. The latter may have an unintended consequence that people stop tracking work with the board to circumvent the limit.
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