Remove issue types from project?

Andrew Grossman
Contributor
March 11, 2022

I've been left with a JIRA project in a questionably maintained system that's something of a mess. This project has over 50 issue types, of which only 6 are used.

 

How do I update the project configuration to disable the unused issue types? I've clicked everywhere I can think of in the project settings and I don't see any clue here.

 

Does Atlassian provide documentation on this? Why is it not something that is linked from a relevant project configuration page?

2 answers

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3 votes
Answer accepted
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2022

Hi @Andrew Grossman 

If your project is a company-managed project, you should be a Jira administrator to edit the issue type scheme which allows us to specify which issues are to be present in the project

Please note if you need to remove the issue type from the project, issues for the respective issue type should not be present in the project

Please follow the guide here

https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/

If your project is a team-managed project, you should be able to delete the issues type if there are no issues found for the issue type

Thanks,
Pramodh

4 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2022

Hi @Andrew Grossman 

Go to you project settings --> Issues --> click types

In the newly opened page, under "Actions" --> select "Edit Issue type"

Drag the unwanted issue types from column "Issue Types for Current Scheme" to "Available Issue Types" and click save

If the removed Issue type has any tickets, then in next screen you can move them to required Issue types and status. 

juan_baliarda
Contributor
November 11, 2024

Hi! I'm raising a concern regarding this topic. How about the issue types with historical data that I don't want to lose? I have an issue type that when I want to remove it like you said a red message pops up saying that if I remove the issue type I'll lose all the historical data. How can I make that people are not able to create new tickets with the issue type and maintain the historical data?

 

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