Remove a user from Site-Admin Group

[Deleted user]

A colleague was part of the Site-Admin group but she has since left the company. When I tried to revoke her access, it says "This user is a organization administrator, and their privileges cannot be modified".

How do you remove a user that used to be an admin from your organisation's JIRA instance?

[Deleted user]

I had the exact same issue on Jira Cloud. What you should do is this:

• Go to Settings
• Then "User Management"
• The top icon should say "Organization" and your site name, click on it
• Then click "Settings"
• Then "Administrators"
• There you can remove organization administrators from that group
• You can now also remove them from your site, if needed

It's a bit of a hassle perhaps, but it kinda makes sense.

[Charlie Sturman]

Hi, I click on the orgainsation site name, but there is not anything that says settings. I am really stuck with this

[Jack Brickey]

Are you trying to remove a user from a group. If so can you check the “groups” under organization page?

[Jack Brickey]

Remove her from the site admin group(s) then deactivate.

[Deleted user]

I am unable to remove her from the site-admin group. it says "This user is a organization administrator, and their privileges cannot be modified."