I am wondering if there is a way to remove the Comment and Assign buttons?
Reason is that I want users to use the workflow for all operations, as with this I can present them with a custom screen that displays the fields that are key to our business.
We have the case where a user may add a comment and then assign (hence 2 emails) or they forget to assign, etc…
By using the workflow, while they can still forget to change/fill out a field, it is less likely as it is in front of them when making any changes to an issue.
The only way I can think of to hide these buttons on OnDemand instance is by using permission schemes and controlling who can comment/assign. But since you require them to perform these operations and you only want to hide these buttons, I don't think this is possible on OnDemand instance.
Yup. For the assign button link, you can disable the plugin module named "View ops bar assign link". Take a look at the guide below on how to disable plugin modules.
But I cannot find the plugin area to do this.
I have full permissions so that is not an issue.
When I do the g+g and type plugin, I only get the Plugin Data Storage. Not sure if this is the right area, but none the less I cannot see the "View ops bar assign link".
Is a plugin different to an Add-on?
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