Reminders and Alerts

[Mike Story]

Are we able to set alerts and email reminders for Jira tasks?  If so, how?

[Ollie Guan · Accepted solution]

Hi @Mike Story,

The email reminders feature used in Jira includes the following two ways:

1.Project Notification: Workflow event triggers email notification
2.Subscription: User configuration query conditions, timely sending issue report

Creating a notification scheme:

https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html

Subscribe to search results:

https://confluence.atlassian.com/jiracorecloud/working-with-search-results-765593781.html#Workingwithsearchresults-subscribeSubscribingtoyoursearchresults

[Sid · Accepted solution]

Yes, can get email notifications by filter subscriptions - https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html?_ga=2.68918294.641905262.1547458376-970347695.1543609376

If you are looking something differ - 

You can create a custom JQL and add a comment to the issues thats runs as a cron job. 

The notification is sent out to all watchers of the issue. 

The free version does not support emails directly - so commenting is our workaround. 

If you get the paid version, you can send emails as well.

Free Version: https://marketplace.atlassian.com/apps/1216336/automation-tools-for-jira-lite?hosting=server&tab=overview

Paid Version: https://marketplace.atlassian.com/apps/1216194/automation-tools-for-jira?hosting=server&tab=overview

Another Similar plugin: Automation Lite for Jira

Free Version: https://marketplace.atlassian.com/apps/1215670/automation-lite-for-jira-cloud?hosting=cloud&tab=overview

[Tatiana Sokolova]

Hi Mike,

you can check the Add-on developed by our team, which is available for cloud.

You can set the receiver of the reminder, which can be user (or several users) or jira-groups.

I hope you will find it useful!

Tatiana