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Release Button Disabled due to "No issues to release" (have multiple issues in "DONE") Edited

In a Kanban project board administered by me, Release option is disabled.
It indicates "no issues to release", despite having multiple stories, bug and sub-tasks in the DONE column.


3 answers

Done is my last column. I have manage spring/resolve issue permissions but I continue to get the message that "there are no issues to be released". What could be causing this?

HI @Alex Reizer,

To see the Release option you should have the Project Administrator permission for the respective project..

I do. 
Under the Project's "Settings" - "Permissions" - "Administer Projects", I'm there. The "Release" button is greyed out.

 

Should I have a Version with issues assigned to it BEFORE this becomes available?

When hovering over it, it says "No issues to be released". I have some issues in "DONE" status and column, so what could be preventing it from becoming active?

Do you have "resolve issue" permission?  This would stop you being able to put a fix version on issues, which blocks the "release" if you cannot do it.

Yes, I do. It seems the issue isn't in Permissions, but in that despite having "DONE" issues, the button is greyed out because there are "no issues to be released". Have you encountered this?

Do you have issues in the "done" column?  If you do, are any of them sub-tasks?

Yes, I have multiple items in Done, some Stories, some Bugs, some sub-tasks.
What should I have in DONE in order to be able to Release?

Is your Done column the last column on the right on your board? Check the board settings to see if the Done column is a final state column...

We have a similar issue. We have several issues in the last column of a Kanban board. When clicking the the Release button, I get the option 'New version'. After clicking on that, nothing happens. There are a few unreleased versions available in the project.

The strange thing is that this behavior is not always consistent. Using the Release button on an other Kanban board and returning to the first one enables us to release the completed issues there.

Any pointers on how to avoid this would be helpful.

For me it was because I didn't have the Done column as the last column.

I'd added a Blocked column (that was empty in the case) as soon as I reordered the Release button became active again.

Like Greg McElroy likes this

I had the same issue. Done was not my last column. Once I moved Done to be the last column it was OK. 

Was this ever answered? I have all permissions and the Release button is grayed out. This seems to happen every few months. I have plenty of tickets and sub-tasks in the Done column and usually, when I click Release, that column disappears. Now I can't even click the Release button.

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