Hi Fayaz,
There is a way for you to customize these HTTP error code pages that Jira is using. Note this is a different approach than making changes to Apache. Jira uses a webserver called Tomcat to serve up it's web content. It is very common though that admins would utilize a proxy like apache, nginx, or IIS to redirect traffic. If you're still set on doing this in apache, I'd recommend checking out How To Configure Apache to Use Custom Error Pages on CentOS 7 It should be close enough to your Redhat that the steps would be pretty similar if not identical.
I found a related KB for the Crowd product in https://confluence.atlassian.com/crowdkb/how-to-customize-the-page-not-found-404-page-960724582.html
We can follow these similar steps for Jira:
-
Navigate to the following path on Jira Server.
<JIRA-install>/atlassian-jira/WEB-INF/web.xml
-
You will find that Jira already has error code pages defined for it, we need to tell this page where to look for our own custom html file. You can change the existing <error-code>404 tag for example, which has a default value of
<error-page>
<error-code>404</error-code>
<location>/secure/404.jspa</location>
</error-page>
and change this to be
<error-page>
<error-code>404</error-code>
<location>/404.html</location>
</error-page>
- Save that web.xml file
-
Create a new file 404.html under <jira-install>/atlassian-jira/. We can use any HTML script like following to modify the custom page.
<!DOCTYPE html>
<html>
<body>
<p>Modified 404 page</p>
</body>
</html>
-
Restart Jira.
This would allow you to have Jira's native application serve up your own custom HTTP error pages if you wanted to. In turn I believe that these could still be used if you had a reverse proxy sitting in front of Jira as well.
This example just sets the 404 page. You could repeat these steps for all the different error codes you wanted to customize here.
I hope this helps.
Andy
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