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Recovery Link

Ali Karimzadeh
Ali Karimzadeh
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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October 14, 2023

One of our user is not receiving the email from recovery link.  Please help.

This is his email:
yuri.vesilyk@pinngle.me

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Hana Kučerová
Hana Kučerová
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October 14, 2023

Hi @Ali Karimzadeh ,

welcome to the Atlassian Community!

Please see this article, hopefully it will help you:

https://confluence.atlassian.com/jirakb/jira-cloud-email-notification-suppression-list-and-why-users-don-t-receive-email-notification-1236938226.html

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John Funk
John Funk
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February 17, 2024

Hi @Ali Karimzadeh  - Did Hana's answer solve your problem? 

 

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