Receive email notification when issue is blocked by another issue who's status is Resolved

Question

I understand how to setup notification and notification scheme for an issue. What I don't understand is how to make Jira work like Bugzilla such that a child bug's assignee is notified when the parent bug's status is moved from In Dev to Resolved.

Use Case: As a client software engineer, I want to be notified when our Release Manager posts updates to our Operating System to the WWW so I can quickly update our Client's XML file so it points to the latest version number of the OS.

GIVEN that Jira has an Issue called "SR-101: Post OS to WWW"

AND that SR-101 blocks another issue called "SR-102: Update Client XML file"

AND Barney is the Assignee to SR-101 (post)

AND Fred is the Assignee to SR-102 (update XML)

THEN when Barney marks SR-101 as "Resolved"

Fred should receive an email notification from Jira stating that SR-102 is now unblocked and ready for him to update his XML file.

Has anyone explored and worked around this issue?

Earl McCutcheon · Accepted Answer

Hello,

Currently this is not possible using native jira notifications, and we have the following feature request tracking interest in this, noting there is a workaround of using ScriptRunner to trigger a custom notification that has a scripted function Update blocking issues:

* https://jira.atlassian.com/browse/JRASERVER-65071

Make sure to add a vote to the request to help us track interest in this per the Implementation of New Features Policy

Regards,
Earl