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Receive a notification when a new project is created. (Not adding a Plug-In)

Is there a way to Receive a notification when a new project is created. (Not adding a Plug-In)

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Bill Sheboy
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Sep 28, 2023 • edited

Hi @AS 

There are a least 2 ways to do this...

  • Create a global-scope, automation rule, triggered on Project Created trigger.  I see this one is not listed in the documentation, yet it appears to work.
  • When projects are created, they are recorded in the site audit log.  You could set up a webhook to push out such events, and process them in another system which your company already has.

Kind regards,
Bill

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Mathew Lederman
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Sep 28, 2023

It sounds like you know the out of the box answer is no. Depending on your need I see a few options:

  1. Limit the ability to create projects
  2. Create an automation that emails you anytime a ticket is created that does not belong to the list of projects you specify. It's a bit of a workaround and it will take manual effort to keep up, but it should let you know shortly after a project is created.

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