This usually occurs if there is a non-existing screen ID being referred in the workflow.
Typical error looks like: "Cannot find Screen with id '11100'."
See KB article for more details:
Sorry you didn't feel it was helpful. All the information including the error essage was in my ticket that I opened, which apparently created this question on "Ask Questions" automatically. Sorry for the incovienence. I got a response back on my ticket and it's a known problem and they sent me a knolwedge base article that walks you through resolving. Thanks for trying to help me though
"Didn't feel it was helpful" is not quite right. It's more a statement of fact in this case.
It's a bit like ringing a doctor and saying "I'm ill" and nothing else. Would you expect them to be able to diagnose your illness from that? They don't even know if you have a headache, your arm has fallen off, you have a fever or a penguin bite.
I suspect the support team had a similar problem if that's all you told them too!
Anyway, glad it's sorted - could you share what it was for future reference? Rememer JSP issues are private - between you and Atlassian, so we can't see any details.
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