Is it possible to sync 2 projects from different accounts in Jira?

[Tlantic]

Is it possible to sync 2 projects from different JIRA accounts?

[Dirk Ronsmans · Accepted solution]

Hi @Tlantic and welcome to the community!

Could you maybe elaborate a bit on your question as to what exactly your use case is?

• Do you want to sync 2 projects between each other?
• Do you wish to sync 2 projects to another system?
• something else???

[Tlantic]

Hi @Dirk Ronsmans , I need 2 projects that already exist in different JIRA accounts to be synchronized. One of these accounts is from my company and the other is from our customers, and both are JIRA accounts

[Dirk Ronsmans]

Hey @Tlantic ,

So if I understand it you have 2 Jira instances (accounts) and both of them have at least 1 project.

Now you want to synchronize these 2 projects between the instances right?

[Tlantic]

@Dirk Ronsmans, Yes, but the projects are not exactly the same. Even so, is it possible to synchronize these 2 projects between different instances?

[Dirk Ronsmans]

Well you wouldn't be syncing the projects as a whole.

From my experience, you could work with an app (https://marketplace.atlassian.com) and have it sync specific issues (this could be all of them of course).

Based on which app you choose you could have a translation occur during the sync too so the correct fields are mapped.

[Matthias Gaiser _K15t_]

Thank you @Dirk Ronsmans for all the clarifying questions. @Tlantic, I'm happy to point you further into a solution direction. I'd recommend to search for "issue sync" solutions on the Atlassian marketplace.

These apps all work on the basis of synchronizing issues between different projects where the project configuration does not have to be the same. You can setup in the app's configuration different settings like:

• Which issues do you want to sync? E.g. filtering it by a custom field via a JQL
• Which issue types do you want to sync?
• Which fields do you want to sync?
• How should the workflow states be sync'ed?

TL;DR

If you're looking for an automated way, use an issue sync app.

If you're more one of the scripting people, you might be possible to script your own solution with Jira's REST API.

Cheers,
Matthias.

PS: I am part of the team behind Backbone Issue Sync - one of the issue sync apps.

[Tlantic]

@Matthias Gaiser _K15t_, thanks for the solution proposed. I'll look into it.

[Dirk Ronsmans]

@Tlantic there are several on the marketplace.

@Matthias Gaiser _K15t_ already mentioned one of them. Another one I know of is Exalate. I'm not affiliated with any of them but doing a quick search on "sync" might get you some good results.

You can always install a trial of an app to test it out

[Tlantic]

@Dirk Ronsmans, Thank you for your help.