Raports/chart in Jira presents open, created and closed isues


I need a chart in Jira or EazyBi,  what presents issues in project helpdesk. IIt should looks like this:

open closed curent.PNG

Blue line presents a sum of open issues for few months. It must present current trend.

2 answers

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I found resolution for my question.
I downloaded a EazyBi addition, and i made something like this:



This resolved my issue .

0 votes

JIRA has the Created vs. Resolved gadget (and there is also a report called the same) which does exactly this.

See: https://confluence.atlassian.com/jira064/adding-the-created-vs-resolved-gadget-720416880.html

Yes. It is. And addition I need something like trend open issue. This ad does not resolve this problem because present a sum of open issues of all time.

There is a config option called 'Display the Trend of Unresolved?' which does this: "to display an additional line graph showing the number of unresolved issues over time"

Isn't this what you look for?

Yes. It exists, but works wrong. I am looking for something other, because this option presentations a sum open issues of all time, but I need a solution, which present open issues only in current day.

open closed curent.PNG

Run a filter for the issues you want to include, and save it.  Then configure the gadget to use that filter, probably with "hourly" and a lot less days back than the default.

Igor, as Nic suggested specify the input for the gadget using a JQL like this (not tested but should give you the idea):

created > startOfDay()

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