Am migrating projects from one instance to other. Source instance has these two fields


Rank(obsolete) -locked, but target instance only has Rank and it throws an error in field configurations. How to get the rank(obsolete) in target instance? Am I overseeing something or missing logic?

This is the error  Missing a FieldLayoutItem for FieldLayout Telesales Analytics Requests (TAR) Field Configuration and field com.pyxis.greenhopper.jira:gh-global-rank:Rank (Obsolete)

1 answer

0 vote


What version of JIRA are you using?

There is a bug that describes the behavior you're seeing in JIRA that you can find at JSWSERVER-11228.  Here is the description in that ticket:


After the update of JIRA Agile from to 6.6.0, the "Rank" field was re-worked into a new Lexo rank field and the original field was re-named to "Rank (Obsolete)" as explained in the upgrade notes at : https://confluence.atlassian.com/display/AGILE/JIRA+Agile+6.4+Upgrade+Notes.

Although it is safe to remove this field later, but the customer needs to go through the process of removing the field through the database. The upgrade process should automatically take care of deleting the field.

Please vote on this issue and add any relevant comments for the developers.  In the meantime there is a knowledge base article that may be of assistance titled JIRA Agile throws "JIRA Agile cannot execute the rank operation. This board has recently been configured to use the rank field..." when execute rank operation after JIRA Agile upgrade

Please review the linked article for ways to deal with this issue.



Hi Branden


My Source data is in Jira 7.2.7 and my test instance(target) is also in 7.2.7

From the KB article it says this "For some reasons, the new rank is named Rank (Obsolete) and the old rank was named Rank (Obsolete) (Obsolete)."  but in my case and at the source I see the rank and rank obsolete fields as locked and in target i only see rank obsolete.

I guess my case is little different.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

75 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you